48-HOUR CANCELLATION AND RESCHEDULING POLICY: New Beginnings Counselling provides regularly scheduled services to meet the needs of all our clients. Although some cancellations are unavoidable, we ask that your therapy time be a scheduled event in your weekly calendar.

Late Cancellation: Cancellations that occur with less than forty-eight (48) hours’ notice, this is considered a late cancellation, and the provider will charge a Cancellation Fee to the Credit Card on file regardless of the appointment type scheduled. This payment is due at the time of the appointment change.

To cancel a scheduled session without a fee, we require more than 48 hours’ notice. Cancellations with 3-48 hours’ notice are subject to a $100.00 cancellation fee. Cancellations with 0-3 hours’ notice are subject to 100% of the appointment fee.

Please read the full 48-HOUR CANCELLATION AND RESCHEDULING POLICY

Our online booking site makes it simple to manage and schedule appointments whenever and wherever it is most convenient for you, both for current clients and those interested in a free 10-minute consultation.

From here you can book the following appointments:

1. Free 15-Minute Virtual Consultations
2. Couples/Relationship(s) Therapy
3. Individual Therapy (Including Perinatal Mental Health, & Senior Support)
4. Non-Insured Health Benefits for First Nations

Choosing a therapist is a very personal decision and New Beginnings Counselling offers a free 10-minute consultation to everybody who is considering using our services.

Visit our website to learn more about our team and services.

Questions? We can be reached at info@newbeginningscounselling.ca or 905-320-7244.